™Support Specialist
About the role
Provide first-line and second-line support to users, creators, and internal teams with fast, accurate resolution.
What you will do
Handle tickets, troubleshoot account and survey issues, document patterns, and escalate technical defects with clear diagnostics.
What you need
2+ years support/helpdesk experience, strong communication, and confidence working with CRM/ticket systems.
Ready to apply?
Create a free account first — takes about two minutes.
Job board listing: /careers/jobs/support-specialist
Direct apply link: /careers/jobs/support-specialist/apply?source=job_board
How to apply — simple steps
Follow these steps in order. You can pause anytime and return with the same link.
- 1
Read the role
Understand responsibilities and pay on this listing.
- 2
Careers Academy e-learning
Complete required modules for your track (~30–45 min).
- 3
Pass the 85% assessment
Qualify before CV submission.
- 4
Submit your CV
Upload PDF and supporting details for our hiring team.